Terms & Conditions

Last Updated: June 2026

1. Company Information

This website is operated by Cosmedic Online Limited (Company Number: 09833442, VAT Number: 270387202). Our registered office is located at Prospect House, 13 Albert Road, Tamworth, Staffordshire, England, B79 7JN.

2. Authorized Stockist & Authenticity

Cosmedic Online Limited is a verified, authorized UK retailer for all brands listed on this website. Our Medical Director, Dr. Martyn King, serves as a brand ambassador for select partners (such as SkinCeuticals). We guarantee that 100% of our inventory is genuine, sourced directly from manufacturers, and stored under strict clinical conditions.

3. Contract Formation ("Invitation to Treat")

All products displayed on our website constitute an "invitation to treat." Your order represents an offer to purchase. A legally binding contract is only formed when we dispatch the goods and send you a dispatch confirmation email. We reserve the right to cancel any order prior to dispatch due to manifest pricing errors, stock inaccuracies, or flagged security risks.

4. Clinical Gatekeeping & Medical Disclaimer

You must be 18 years or older to purchase from Cosmedic Online. Certain medical-grade products (Tiers 1-3) require clinical approval prior to purchase. By requesting access to these products, you confirm that all medical history and skin condition information provided is accurate. Cosmedic Online Limited is fully indemnified and accepts no liability for adverse outcomes resulting from false information provided by a user to bypass our clinical gates. Furthermore, information on this website is for educational purposes and does not replace an in-person medical diagnosis.

5. Professional / B2B Sales

If you are purchasing products on behalf of another clinic or for professional use (B2B), the Consumer Rights Act 2015 does not apply. B2B sales are final, and returns will only be accepted in the event of a manufacturing defect reported within 48 hours of delivery.